Serena Zehlius

My site has been migrated back to my former hosting provider but my domains are stuck here for 90 days and I can’t update nameservers since I have no way of getting into WPPanel! All browsers do the same thing: flickering and glitching before a 429 TOO MANY REQUESTS error. There MUST be some way that I can manage all of my domains. I have business sites that are SUPER important. If I could turn back time and never transfer them here in the first place I would. But I didn’t know I wouldn’t be able to manage my website or domains until AFTER I paid for a year and migrated all my stuff here. I NEVER complain and I am way too nice, but at this point I’m on a disability income and have just thrown $200 in the trash. Prior to buying a plan I spoke with someone and told them that my current host offered 24/7 INSTANT chat support and 1 hour response times for support tickets. I said I needed to make sure you offered the same and I was told YES. I’ve sent a few messages and no response after 24 hours. I need to get to my domains somehow so please fix this!

6 December 2024 at 01:53:10

Ramakrishna Vedanta NZ Auckland

the aborted message was: "429 Too Many Requests You have sent too many requests in a given amount of time."

27 November 2024 at 07:33:14

Ilya Gurman

Hi Valery,
1. You should be able to correct your payment method and pay right here - https://www.wpworld.host/account/my-subscriptions
2. Since we have changed card providers (to Stripe) saved cards may not work, though they mostly do. You should be able to fix it with the click above.
3. Live chat is working fine, we do have about 70 chats today only with clients. Can you explain the issue?
4. You can upload an image on the live chat.

25 November 2024 at 16:36:00

Ilya Gurman

Hi there, please ensure to use correct data.
Account type: IMAP
Incoming mail server: imap.stackmail.com
Outgoing mail server: smtp.stackmail.com
Incoming server port (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 465 (or 587)
Use the following type of encrypted connection: TLS

Along with your inbox username & passwords


Working setting example:
smtp.stackmail.com
SSL
Port 465

6 November 2024 at 17:19:43

​

Hello,

Thank you for your patience.

We’re here to help you optimize your website for better speed. Could you please confirm whether you have submitted the website speed optimization request for thecuriouscreative.co.uk?

If you haven’t submitted the request yet, you can follow these steps:

1.Go to the dashboard: https://wpworld.host/dashboard
2.Click "Manage" next to the relevant domain (thecuriouscreative.co.uk).
3.Scroll down to "Speed Optimization" and submit your request.


Please let me know if you need any further information.

Regards
Ron Matthew
Support Team
WPworld.host

18 October 2024 at 05:49:30

​

Hello,

Thank you for your patience.

Please note that object caches like Redis and Memcached are not supported in this hosting environment; they are only available on dedicated servers.

If you would like to upgrade your server to support object caching, please let us know, and we will be happy to assist you.

Regards
Ron Matthew
Support Team
WPworld.host

18 October 2024 at 05:26:30

​

Upon further review, I can see that the domain xdelo.com is currently pointing to Cloudflare, and I’m able to access the content stored on the WPWorld server using the host file. The content is also available in your WP panel, which you can check by logging in.

Could you let me know specifically where you're facing issues with xdelo.com? Additionally, what error are you encountering when trying to create a new site? It would be helpful if you could provide those details so I can look into it further.

You can use the below URL to manage your account

https://panel.wpworld.host/services/f1f88c32963fe0df/service-overview

5 October 2024 at 10:58:35

​

Could you please elaborate on the issue, so that we can assist you further in this regard.

5 October 2024 at 05:16:59

Daniel Kazak

Could you please clarify the request? Do you wish to transfer ownership of this website to another user? Or do you wish to grant that user access to this website? Thanks

4 October 2024 at 08:08:03

EmbeTronicX NextGen Solutions

Still the images are not visible.

3 October 2024 at 07:35:32

​

Hello

Thank you for your time and patience.

We have activated this. Could you give that around 30 minutes to take effect and get back to us if the issue still persists

Hope it helps, Kindly check and get back to us in case of any concerns.

2 October 2024 at 22:39:52

Rohan Matthew

Thank you for your response.

We will have this checked and update you, please hold on for further updates.

Meanwhile, your time and patience will be appreciated.

2 October 2024 at 22:26:25