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Support Ticket
Created At:
15 August 2024 at 06:32:51
Domain:
RESET_ALL
Status:
Open
Resolved
Webhosting migration to you
Hi I just bought your grow big plan. How do we proceed with the migration? On my current server I have multiple domains and email account data that needs to be migrated.
My main domain is mediapix.com.au - website and 1 email account
Further I have the following domains/email accounts that I want to transfer to you:
wolffsclan.com - 5 email accounts
justin-stahl.com - 1 email account
hgbushcraft.com.au - 1 email account
freofoods.com.au - just the domain
freofoods.com - just the domain
fremantlefoods.com.au - just the domain
fremantlefoods.com - 5 email accounts
avecholdings.com - 2 email accounts
Most importantly are the email account associated with fremantlefoods.com. What will be the down time for the email accounts?
Thank you for your help
Arnie
Conversation History
Ok Naseem i see that you have transferred this domain to us, so it is completely under your control. You can change the name servers yourself on your WPPanel: https://wpworld.host/wppanel: under Domains -> muslimtherapy.com -> Change Name servers
8 September 2024 at 06:24:49
Hi Jay, can you please explain the reason to that? Since hosting cancellations on our platform are extremely rare, we really try hard to understand why those who do decide to cancel, do so. Especially after you were expressing intersest in developing your site with us. Can you please be more elaborate about the decision?
7 September 2024 at 01:01:36
Brixini com
Hello,
I have purchased the Master Jedi Plan. Please cancel my 2 other Grow Big plans but keep all 3 of my sites hosted with you. Thank you.
SY BEH
27 August 2024 at 08:26:44
Brixini com
I have 2 plans because I didnt know I can host more than 3 sites with one plan. please updatem me asap. thanks
26 August 2024 at 14:53:36
Brixini com
Hello,
Can you please terminate one of my two plans but keep all 3 website I have hosted with you please? Thank you.
Beh
26 August 2024 at 14:48:59
Hey, usually if a customer has double plan its for covering costs for custom setups. I'll have the team reviewing your history and update you asap
25 August 2024 at 16:44:47
Ed can we mark this issue resolved?
23 August 2024 at 01:55:23
Ilya Gurman
Hi Ed, alright let us know if more help is needed. You can use any service (Example: Google Drive) to send us uploaded files
20 August 2024 at 09:19:14
Ok, they sent me another .co and your system accepted it. So maybe it will work for me know.
20 August 2024 at 00:13:20
I reactived the free sll so the site will not give the rejection in Chrome. But I want my own ssl cert on the site.
20 August 2024 at 00:03:59