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Support Ticket

Created At:

18 August 2024 at 11:49:13

Domain:

RESET_ALL

Status:

Open

Resolved

two active plans

Dear reader,

I saw that I have two active plans, and would like to de-activate the grow plan. Can I do this without disturbing any hostings?

Kind regards,

Anne-Marie Splinter

Conversation History

Ok Naseem i see that you have transferred this domain to us, so it is completely under your control. You can change the name servers yourself on your WPPanel: https://wpworld.host/wppanel: under Domains -> muslimtherapy.com -> Change Name servers

8 September 2024 at 06:24:49

Hi Jay, can you please explain the reason to that? Since hosting cancellations on our platform are extremely rare, we really try hard to understand why those who do decide to cancel, do so. Especially after you were expressing intersest in developing your site with us. Can you please be more elaborate about the decision?

7 September 2024 at 01:01:36

Brixini com

Hello,

I have purchased the Master Jedi Plan. Please cancel my 2 other Grow Big plans but keep all 3 of my sites hosted with you. Thank you.

SY BEH

27 August 2024 at 08:26:44

Brixini com

I have 2 plans because I didnt know I can host more than 3 sites with one plan. please updatem me asap. thanks

26 August 2024 at 14:53:36

Brixini com

Hello,

Can you please terminate one of my two plans but keep all 3 website I have hosted with you please? Thank you.
Beh

26 August 2024 at 14:48:59

Hey, usually if a customer has double plan its for covering costs for custom setups. I'll have the team reviewing your history and update you asap

25 August 2024 at 16:44:47

Ed can we mark this issue resolved?

23 August 2024 at 01:55:23

Ilya Gurman

Hi Ed, alright let us know if more help is needed. You can use any service (Example: Google Drive) to send us uploaded files

20 August 2024 at 09:19:14

mean ca

20 August 2024 at 00:13:35

Ok, they sent me another .co and your system accepted it. So maybe it will work for me know.

20 August 2024 at 00:13:20

Why do you not have a way to upload files to you?

20 August 2024 at 00:05:16

I reactived the free sll so the site will not give the rejection in Chrome. But I want my own ssl cert on the site.

20 August 2024 at 00:03:59

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