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Support Ticket

Created At:

11 January 2024 at 10:31:38

Domain:

kawaiistreet.com

Status:

Open

Resolved

RE: Plugin Suddenly Stopped Working

Hello,

My sites kawaiistreet.com, plentyofoysters.com and shippudo.com are all using a plugin named blog2social. The plugin was working just fine on all three sites until a couple of hours ago but suddenly i am seeing error message:

ERROR-CODE: CONNECTION
Connection is broken...

The connection to your server has been interrupted. Please make sure that your blog is reachable. If your server does not respond or is too slow, Blog2Social cannot connect to the internet. Try again later or contact your webmaster, if this error message persists.


Did you guys changed anything on the server? Could you please take a look at this page and see:

1. if nginx caching is enabled,
2, Please change the max execution time in your .htaccess File (in the root folder of WordPress) to 40 or highger: "php_value max_execution_time 40"
3. If we use an additional Firewall, please make sure that the settings allow outgoing connections or include an exception or whitelisting for Blog2Social.

Here's info regarding the system requirements for the plugin:
https://www.blog2social.com/en/faq/content/1/58/en/system-requirements-for-installing-blog2social.html

Thanks for your help.


Beh

Conversation History

David McGoldrick

Hi,Gmail is working fine now, thanks.

17 June 2024 at 08:44:55

Ilya Gurman

Hi there, we've processed the update (assuming you used Google Workspace?) and everything should start working again in 10 minutes

14 June 2024 at 14:58:34

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:53

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:45

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:41

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:41

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:40

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:38

Ilya Gurman

Hello, it has been reconnected

11 June 2024 at 14:57:01

Brixini com

Heres the login information again if you need it

log in page: https://plentyofoysters.com/wp-login.php
username: wpworld
password: wpworld1223$%

11 June 2024 at 13:55:56

Trevor Bernhardt

Thank you

7 June 2024 at 15:20:03

WPWorld Team

Hi Trevor, yep I just "undid" the cancellation request so the hosting is fully active and subscription is on-plan.

7 June 2024 at 14:29:56

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