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Support Ticket

Created At:

10 June 2024 at 13:37:00

Domain:

RESET_ALL

Status:

Open

Resolved

update for support

I've been unable to get resolution to my issues regarding email that doesn't work and sites I can't administer.
If I upgrade my plan , how does the premium support system compare regarding the time taken to getting my issues fixed?
Please know that I'm unable to successfully do it myself.
All I want are websites that I can administer in wordpress and emails set up that work.

Jere Weaver
wmswood.com and weavermountainstudios.com

Conversation History

David McGoldrick

Hi,Gmail is working fine now, thanks.

17 June 2024 at 08:44:55

Ilya Gurman

Hi there, we've processed the update (assuming you used Google Workspace?) and everything should start working again in 10 minutes

14 June 2024 at 14:58:34

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:53

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:45

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:41

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:41

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:40

Togrul Memmedli

We made Wordpress SMTP settings but wordpress does not send mail

14 June 2024 at 14:02:38

Ilya Gurman

Hello, it has been reconnected

11 June 2024 at 14:57:01

Brixini com

Heres the login information again if you need it

log in page: https://plentyofoysters.com/wp-login.php
username: wpworld
password: wpworld1223$%

11 June 2024 at 13:55:56

Trevor Bernhardt

Thank you

7 June 2024 at 15:20:03

WPWorld Team

Hi Trevor, yep I just "undid" the cancellation request so the hosting is fully active and subscription is on-plan.

7 June 2024 at 14:29:56

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